Agency Help

NOTICE:  Beginning October 1, contact our office for new casework:

As you probably know, my congressional office will be closing in the coming months. It has been a privilege to represent you as the Representative of Nebraska's 2nd Congressional District, and our team has been grateful for the opportunity to work on your behalf.  Throughout my tenure we have resolved thousands of cases and returned millions of dollars to our constituents.

Beginning October 1, our office will be taking on new casework selectively.  To best serve your needs, we want to prioritize cases, we can realistically resolve before our term ends.  Starting October 1 If you need help with a federal agency please our District Office:

📞 (402) 938-0300

📧 Luke Griswold, District Staff Assistant — Luke.Griswold@mail.house.gov

If we are unable to help you with your case our staff is ready to assist you in finding the right resource.

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NOTICE:

Due to current federal processing times that are extending beyond the end of Representative Bacon’s term, our office can no longer take on new immigration casework.

You can view your Case Status by entering in your application receipt here: Case Status Online - Case Status Search
 

You can view Processing Times for you application here: Processing Times. If your case is past normal processing times, Congressional offices can request a general Case Status Update inquiry.

Before contacting a Senator's office to submit an expedite request on your behalf, you must fall under USCIS's criteria for requesting expedited processing and can provide supporting evidence. Please view USCIS's criteria for expedited processing here: Expedite Requests | USCIS

Please note that procedures vary for some cases, including adoption, asylum, refugee status, humanitarian parole, and certain nonimmigrant categories.  

Please call our office at 402-938-0300 if you have any questions.

It has been an honor of a lifetime to serve the people of Nebraska's 2nd district. 

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If you cannot get an answer from a federal agency in a timely fashion, or if you feel you have been treated unfairly, our office may be able to help resolve a problem or get you the information you need. While we cannot guarantee you a favorable outcome, we will do our best to help you receive a fair and timely response to your problem.

If your situation is an emergency that requires urgent help (an urgent passport request, an ill family member overseas, etc.), you should call my District Office closest to you for immediate assistance.

Please read the following before submitting your request:
  • If your issue concerns a state or local government issue, you should contact the appropriate jurisdiction. You can locate your state legislators by clicking here. 

  • Please keep in mind that the United States Constitution separates power between the legislative and judicial branches of government, and elected officials cannot interfere with legal matters or cases before a court of law. In these instances, you should speak with an attorney.
  • Once you submit your request by clicking the button below, you will receive an email confirming your submission has been received. If you do not receive an email within the hour, please contact my office. Otherwise, a member of my team will be in touch with you as quickly as possible to discuss your situation and how I can help.

Please Note:

The Privacy Act of 1974 (5 U.S.C. § 552a) requires that Members of Congress or their staff have written authorization before they can obtain information about an individual's case.