Agency Help

NOTICE 1:

Beginning November 15, our office will no longer accept new federal casework requests. Current federal processing times extend beyond the end of Representative Bacon’s term, so we’re unable to take on additional cases at this time.

For assistance with your federal case, please contact one of Nebraska’s U.S. Senators’ offices Omaha Offices.

Senator Deb Fischer                

Senator Pete Ricketts

For immigration cases, you can seek assistance directly through  USCIS using your account profile or the resources below. 

You can view your Case Status by entering in your application receipt here: Case Status Online - Case Status Search

You can view Processing Times for your application here: Processing Times. If your case is past normal processing times, Congressional offices can request a general Case Status Update inquiry.

Before contacting a Senator's office to submit an expedite request on your behalf, you must meet USCIS's criteria for requesting expedited processing and provide supporting evidence. You can view USCIS's criteria for expedited processing here: Expedite Requests | USCIS

Please call our office at 402-938-0300 if you have any questions.

***

NOTICE 2:

Due to current federal processing times that are extending beyond the end of Representative Bacon’s term, our office can no longer take on new immigration casework.

You can view your Case Status by entering in your application receipt here: Case Status Online - Case Status Search
 

You can view Processing Times for you application here: Processing Times. If your case is past normal processing times, Congressional offices can request a general Case Status Update inquiry.

Before contacting a Senator's office to submit an expedite request on your behalf, you must fall under USCIS's criteria for requesting expedited processing and can provide supporting evidence. Please view USCIS's criteria for expedited processing here: Expedite Requests | USCIS

Please note that procedures vary for some cases, including adoption, asylum, refugee status, humanitarian parole, and certain nonimmigrant categories.  

Please call our office at 402-938-0300 if you have any questions.

It has been an honor of a lifetime to serve the people of Nebraska's 2nd district. 

***


If you cannot get an answer from a federal agency in a timely fashion, or if you feel you have been treated unfairly, our office may be able to help resolve a problem or get you the information you need. While we cannot guarantee you a favorable outcome, we will do our best to help you receive a fair and timely response to your problem.

If your situation is an emergency that requires urgent help (an urgent passport request, an ill family member overseas, etc.), you should call my District Office closest to you for immediate assistance.

Please read the following before submitting your request:
  • If your issue concerns a state or local government issue, you should contact the appropriate jurisdiction. You can locate your state legislators by clicking here. 

  • Please keep in mind that the United States Constitution separates power between the legislative and judicial branches of government, and elected officials cannot interfere with legal matters or cases before a court of law. In these instances, you should speak with an attorney.
  • Once you submit your request by clicking the button below, you will receive an email confirming your submission has been received. If you do not receive an email within the hour, please contact my office. Otherwise, a member of my team will be in touch with you as quickly as possible to discuss your situation and how I can help.

Please Note:

The Privacy Act of 1974 (5 U.S.C. § 552a) requires that Members of Congress or their staff have written authorization before they can obtain information about an individual's case.